Personalized support when you need it.
UW Credit Union provides multiple ways to get in touch, including dedicated phone lines for various services, general email support, and a branch locator. Members can find assistance for account inquiries, technical support, and financial guidance through these channels.
Connecting with UW Credit Union is straightforward, offering several convenient methods to ensure you receive the support you need. Whether you have questions about your account, need assistance with a transaction, or are looking for financial advice, our team is ready to help. We understand that effective communication is key to managing your finances, which is why we provide various channels for you to reach us at your convenience.
Our commitment to member service means that every interaction is handled with care and expertise. You can choose to speak with a representative directly over the phone, send us an email for less urgent inquiries, or visit one of our physical branch locations for in-person assistance. Each option is designed to provide specific support tailored to your needs, ensuring a smooth and helpful experience with UW Credit Union.
For immediate assistance or specific inquiries, UW Credit Union provides dedicated phone lines. Our main member service line is available for general account questions, transaction support, and technical help. For specific departments, such as loan services or investment advice, specialized numbers are also available to connect you directly with the right expert.
You can reach our Member Service team during business hours at 1-800-533-6773. For reporting a lost or stolen UW Credit Union debit or credit card outside of these hours, please use the emergency hotline provided. For less urgent matters, or if you prefer written communication, you can send an email to [email protected]. Please remember not to include sensitive account information in emails for security reasons.
For those who prefer face-to-face interactions or require services that can only be performed in person, visiting a UW Credit Union branch is a great option. Our branches are staffed with knowledgeable professionals ready to assist with opening accounts, applying for loans, or managing complex financial situations. You can find detailed information about our branch network and their operating hours on our website.
"Our branch teams are dedicated to providing personalized service and expert financial guidance to every UW Credit Union member who walks through our doors."
To locate the UW Credit Union branch nearest to you, or to find an ATM for quick cash access, please use our online branch and ATM locator tool. This tool provides addresses, maps, and specific hours of operation for each location, helping you plan your visit efficiently. Many branches also offer drive-thru services for added convenience. For more information on financial institutions and their services, you can refer to resources like the Office of the Comptroller of the Currency.
| Contact Method | Purpose | Availability | Details |
|---|---|---|---|
| Phone | General Inquiries, Account Support | Monday - Friday, 8 AM - 6 PM CST | 1-800-533-6773 |
| Non-Urgent Questions, Feedback | 24/7 (responses during business hours) | [email protected] | |
| Branch Visit | In-Person Transactions, Consultations | Varies by location (check locator) | Find locations on uwcu.org |
| Lost/Stolen Card Hotline | Emergency Card Reporting | 24/7 | 1-800-533-6773 |
UW Credit Union